The Wagner - New York

Outstanding level of service of the staff, very friendly

It is a shame not to have a patio or smoking area aside from the street

The courteous staff and the fantastic ambiance!

The location is perfect for everything (from excursions to shopping)

Not the brand new, a bit overpriced

The staff at the hotel were extremely helpful and knowledgeable. Their help made our stay more enjoyable

Everything was incredible. No complaints at all

Excellent employees at the Ritz-Carlton. Their service was near impeccable. Hotel was clean and, in my opinion, in a great location.

Since you asked...Ice machine on my floor was broken. Had to tip delivery person for ice every time. A couple light bulbs out in my room. Nothing too big at all though.

Location was perfect, Hotel was the best, great views, excellent amenities

Well looked after and the staff and facilities were first class

Early check-in was easily accommodated. Front desk reception was exceptionally friendly. Very comfortable bed and good amenities in the room.

Would not have ordered room service as the prices for menu items were astronomically expensive.

Everything was excellent!!

not enough space of rotary and it took time to get on my car

This is a lovely hotel, but it is a business hotel. Go to the one in Central Park if you are looking for a more romantic or family-oriented place to stay, but it is still a really nice place to stay.

It's in battery park, away from the main buzz of nyc - lovely and quiet and the views of the Statue of Liberty are beautiful, but stay elsewhere if you want to be in the centre of things.

Large and very clean room. The housekeeping service was really professional. The bathroom was comfortable, with a lot of space and really clean.

The garage too expensive and without in and out privilege. I would suggest one of the several garage that you can find nearby the hotel, they are all more convinient. The hotel was perfect but the negative note was the charges for the wifi connection which is commonly for free in lower category hotels.

The location was outstanding with a view of the harbor and Statue of Liberty. The room was large and well laid out with an oversize bathroom. The staff at the concierge desk was outstanding and extremely courteous and helpful. Very elegant and pleasant stay.

I lived in that neighborhood when I first moved to NY.

The outdoor space that has the view of the Statue of Liberty has been closed. There is no view of the Harbor from any common area.

The staff was outstanding with excellent service and attention to detail in all they did for us during our stay!!

I liked the size of the room and the comfort of the bed. But that is about it, I cannot think of anyrhing else we particularly liked.

The value for money. We booked at a relatively good rate for this type of hotel (520 usd + tax) but it was heavily overpriced. I expected a palace like the Ritz Carltons in Europe, but it was just a standard business hotel, with no particular signs of luxury. We were really disappointed.